SHOPPING GUIDE
Security
| About the usage environment | Latest stable version of Google Chrome Firefox latest stable version Please note that if you use an environment other than the above, problems such as the screen not displaying correctly may occur. |
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| Browser settings | Please enable JavaScript. Please enable the use of cookies. Please enable CSS. Please enable SSL. |
| Intellectual Property Rights | Regardless of the purpose, if any act prohibited by domestic and international copyright laws and other laws, such as unauthorized duplication, reproduction, or other unauthorized secondary use of our content, is discovered, our company reserves the right to immediately take legal action. |
About Membership Registration
| How to use for the first time |
・If you are a first-time user, please click on [Register as a new member]. Enter your email address and password , then click [Create]. ・When you receive the [Customer Account Verification] email, click [Access Shop] in the email . Please register your shipping address when placing your order. * The email address and password you entered will be your login email address. *If you use Gmail, it may be in the "Promotions" tab. *If you have specified a domain, we may not be able to deliver the email. Please make sure that you can receive emails from [k-1.co.jp]. |
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| If you have already registered |
You can log in from the [Login] screen using the email address and password you used when registering as a member. If you forget your password and cannot log in, ②Enter the "email address" you registered to receive a password reset email and click [Send]. ③When you receive the email titled [Reset your password for your account], enter the password you want to change and click [Change to new password]. Changes can be made using ① to ③ above. Please note that, due to privacy reasons, we are unable to confirm your password. Please understand that we are unable to respond to any inquiries regarding your password. |
| How to cancel your membership |
For inquiries regarding cancellation procedures, please use the inquiry form . It may take some time to process. Once your cancellation has been processed, we will send you a confirmation email to inform you of the completion. *After canceling your membership, you will not be able to check any history, including your membership registration details, order history, or delivery history. *You cannot cancel your membership if you have any items currently on order or are returning any items. *It may take some time to process. *Please note that once you have completed the cancellation procedure, your cancellation cannot be reversed. |
About My Page
| About services on My Page |
You can use the following services on your My Page. ・Order history (order date/payment status/shipping status/total payment amount) ・Check the currently set delivery address and all registered addresses - Add, edit, or delete registered address information |
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| Login and password |
You can log in from the [Login] screen using the email address and password you used when registering as a member. If you have forgotten your password and cannot log in, click [Forgot your password?] on the login screen and reset your password to a new one, after which you will be able to log in. |
| Confirmation and change of member information |
You can add, edit, or delete your registered address information. The delivery address for products for which the order process has been completed will not be updated even if you change your registration information on your My Page. |
How to order
| How to order |
Click on the product you want to see its details page. - Select the quantity and click [Add to Cart]. ・If you wish to continue shopping, click [Continue Shopping] and repeat the above steps. If you wish to proceed with your order, click [Proceed to Checkout]. ・After confirming that the product you want is registered in your cart, select your shipping address and click [ Proceed to selecting shipping method ]. ・After confirming your order details, contact information, shipping address, and shipping method , click [Proceed to payment]. ・Select your payment method and billing address, and click [Pay now] to complete the process. Once your order is confirmed, you will receive an order confirmation email to your registered email address. *When placing an order, if you are already a member, please log in. If you are using the service for the first time, please click on "Register as a new member" and register the required information. |
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| About the delivery company |
Products purchased from M-1 Sports Media Co., Ltd. will be delivered by Eco-Hai. You cannot specify the delivery company. *Please note that we cannot accept requests for specific dates or times. |
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| Shipping Fees | We charge a flat rate of 650 yen for shipping per order. |
| Number of days from order to delivery | Your ordered items will be shipped within 7 business days from the date of your order. *After shipping, it will take an additional number of Eco-delivery days for your order to arrive. Kanto, Tokai, Kinki region: 1 day Tohoku, Hokuriku, Koshinetsu region: 1-2 days Chugoku, Shikoku, Kyushu region: 2 days Hokkaido: 3 days Okinawa: 6-7 days Learn more Check your delivery status here For overseas shipping, click here |
| About gifts | Please note that we are currently not offering gift wrapping. |
| Delivery to a destination other than your home | When placing an order, please add your shipping address to your registration . |
Payment
| Payment Method |
You can pay by the following methods: About the shipped products
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